FAQ

When will I receive my tracking number?

Tracking information is usually sent within 2-5 business days after your order has been shipped.

Why is my tracking information not updating?

Sometimes tracking updates may take several days depending on the carrier and destination country.

My package is delayed. What should I do?

Please contact us if your tracking information has not updated for an extended period. Our team will help check the shipment status.

Can I change my shipping address after ordering?

Please contact us as soon as possible. Address changes may not be possible after the order has been shipped.